Headquartered in California our client is one of the worlds largest EDS and ODM companies by revenue. This market leading innovative manufacturer employs over 150,000 employees globally and delivers cutting edge solutions for customers in 25 countries in over 100 global site locations.
Our client’s prime objective was to improve Infor System 21 Aurora support to ensure optimum BAU ERP delivery. Total e Solutions was awarded the Infor System 21 Aurora support due to our global reputation for customer service excellence and our unparalleled resource pool of Infor System 21 Aurora expert consultants.
Augmenting the existing IT team, Total e Solutions has already improved upon the previous SLA response times and quality of resolution through our proactive and methodical approach to support. Our client has specifically benefitted from our best in class Infor System 21 Aurora Financial knowledge and expertise.
Total e Solutions growth and global expansion within the Infor System 21 Aurora ERP marketplace continues to accelerate with signed forward order contracts for support, consultancy and development services well into Q3 2022.
If you require a non-obligatory discussion on any aspect of Infor’s System 21 Aurora ERP services or IBMi Technical Services, feel free to contact us at any time