Support

TRUSTED LINK AS400 TLI AND EDI SUPPORT

Total e-Solutions is able to provide ongoing support and guidance for your EDI processes. This support is available via our multi-skilled helpdesk and our EDI Technical professionals in the areas of EDI configuration, EDI mapping, EDI control scripts, EDI error handling, System 21 and Aurora EDI interfacing and day-to-day EDI processing problems.

Our team of EDI consultants have proven expertise in a wide range of sectors (e.g. food, drinks, distribution, manufacturing, retail, automotive and transport) and EDI standards, including Tradacoms, EDIFACT, EANCOM, ANSI X12, ODETTE and XML.

Trusted Link As400 Tli

Total e-Solutions have substantial experience in EDI solutions and software including the Trust link iSeries. We have integrated all message types using the Trusted link As400 TLi and Aurora APPXX interface files across a variety of vertical markets, including but not limited to, Style, Automotive and Drinks.

Our Trusted link As400 experts have many years’ experience supporting, implementing and mapping document types throughout the globe, from B2B and B2C.

We believe our expertise in the Trusted link As400 product set is second to none, fully encompassing the full lifecycle from document specification through to go live, ongoing support and remedial changes.

Our UK based helpdesk team is specifically geared to react in real time to issues within mapping, translation, communications errors or simply coordinating with GXS and your new or existing trading partner requirements.

So please don’t hesitate to contact us if you wish to engage or augment your existing Trusted link As400 infrastructure for any of the following services…

  • Support
  • Mapping
  • Implementation
  • Upgrades
  • Consultancy GXS
  • Consultancy Trading Partner Analysis